There are plenty of Customer Relationship Management (CRM) systems available on the web and for your Mac or PC. Mike & Jerry discuss why you should use a CRM and how you can use your website to automate common sales activities. They also introduce you to the Social Print Experiment as a recent example of how one business is using social media to build a business.
[audio:https://anchorwave.com/wp-content/uploads/2010/03/030610-podcast.mp3|titles=Keeping in touch with CRM]Sites referenced in this podcast:
- Salesforce.com
- Highrise HQ
- Sugar CRM
- The MacKay 66 (PDF)